Welcome to Flower Delivery Poplar. These Terms & Conditions govern your use of our online flower delivery services across Poplar and the surrounding areas. By placing an order through our website, you agree to be bound by these terms. Please read them carefully before making a purchase. If you do not accept these terms, you should not use or purchase from our service.
In these Terms & Conditions, "we", "us", and "our" refer to Flower Delivery Poplar. "You" and "your" refer to the customer or user placing an order for flower delivery within Poplar or the surrounding areas. "Order" means the purchase of goods (flowers or related items) via our website for delivery.
These Terms & Conditions apply to all online flower delivery orders placed by customers residing in or wishing to send to addresses in Poplar and the surrounding areas. They constitute the entire agreement between you and Flower Delivery Poplar with respect to your order, and supersede any prior agreements or understandings.
Customers may place orders through our user-friendly online platform. To complete your flower delivery Poplar order:
Once your flower delivery order is reviewed and processed, we will send you a separate order acceptance email, confirming the contract between us. If we are unable to fulfil your order (e.g., due to unavailability of specific flowers or delivery limitations), we will notify you as soon as possible, and any payment taken will be promptly refunded.
All products are subject to availability. While we strive to ensure all items displayed online are in stock, occasionally certain flowers or accessories may become unavailable. In such cases, we reserve the right to substitute with flowers of similar style, value, and quality, to maintain the overall look and feel of your arrangement.
All prices for flower delivery in Poplar and surrounding areas are clearly stated in pounds sterling (GBP) and include VAT unless otherwise specified. The price payable is the one displayed on our website at the time of your order.
Well-established security measures are employed to protect your payment information. We accept most major credit and debit cards, and payments must be fully authorised at the point of order. Orders are processed only after successful receipt of full payment.
If any promotional discounts or offers are available, these will be clearly displayed at the time of ordering and applied at checkout when the qualifying requirements are met.
We offer flower delivery to Poplar and the surrounding areas as specified on our website. Standard delivery dates and times will be indicated during the checkout process. Please note:
You may cancel or amend your order for flower delivery Poplar, subject to the following conditions:
Due to the perishable nature of flowers, we are unable to offer returns once the order has been delivered, unless the received product is of unsatisfactory quality, not as described, or damaged in transit. If this occurs, you must notify us within 24 hours of delivery, providing relevant order details and photos if possible.
Upon investigation, if we confirm a problem with the product or delivery, we will offer a suitable remedy such as a replacement or partial/full refund, depending on circumstances.
We aim to provide high-quality flower delivery services in Poplar and the surrounding areas. However, except as expressly stated in these terms, we make no representations or warranties regarding the goods or services provided.
To the maximum extent permitted by law, our liability for any claim arising out of your use of our services or goods is limited to the amount paid for the relevant order. We are not liable for any indirect, consequential, or special loss (including loss of profits or goodwill) arising in connection with your order or use of our website.
We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability which cannot be excluded by law.
By placing an order for online flower delivery Poplar:
We respect your privacy and process personal information in accordance with applicable UK data protection laws. When you place an order, your data is collected and used solely for the fulfilment and administration of your purchase, as described in our Privacy Policy. Any data shared for delivery purposes may be disclosed only to those directly involved in the execution of your flower delivery order.
We reserve the right to refuse, suspend, or cancel orders at our discretion, including but not limited to circumstances of suspected fraud, abuse, or violation of these Terms & Conditions.
All content, images, designs, and logos featured on our website are the exclusive property of Flower Delivery Poplar or our suppliers. No part of the website content may be reproduced, used, or copied in any manner without our prior written agreement, except for private personal use for ordering flowers.
We reserve the right to amend these Terms & Conditions at any time. Changes will be posted online and will apply to all orders placed after such posting. Your continued use of our website constitutes acceptance of the revised terms.
These Terms & Conditions and any dispute or claim arising in connection with them are governed by the laws of England and Wales. Both parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or your use of our services.
If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable by a court or competent authority, the remaining provisions shall remain in full force and effect.
If you have any queries, complaints, or requests regarding these Terms & Conditions or any aspect of your flower delivery Poplar order, please use the contact form provided on our website. We aim to respond promptly and resolve your concerns efficiently.
These Terms & Conditions constitute the entire agreement between you and Flower Delivery Poplar in relation to your order for flower delivery services to Poplar and the surrounding areas. No other terms, whether express or implied, form part of this contract unless expressly stated herein or required by law.
Thank you for choosing Flower Delivery Poplar. We value your trust and custom, and aim to make every flower delivery experience a positive one for customers in Poplar and the surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Poplar, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Poplar.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
